Our Services
Levance Consulting works with servicers, lenders, credit funds, and financial services firms at critical operational inflection points when you’re building something new, fixing what’s not working, or preparing for external scrutiny.

Servicing Infrastructure Build-Out
Designing loan operations functions from the ground up for new lending platforms, credit funds entering direct lending, or banks re-entering CRE markets.
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Policies, procedures, and operational frameworks aligned to regulatory and industry best practice
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Team structures, role definitions, and workflow design
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Servicing governance, escalation protocols, and management reporting
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Cross-regional operational design for UK and European portfolios
Loan Management System Implementation
End-to-end leadership of LMS selection, procurement, and deployment — from initial vendor review through to live deal migration.
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Vendor evaluation and shortlisting based on portfolio complexity and operational requirements
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SaaS contract negotiation and commercial terms
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Implementation project planning, team build, and training delivery
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Data migration, parallel running, and go-live oversight


Operational Due Diligence & Rating Readiness
Preparing organisations for institutional-grade scrutiny — whether from credit rating agencies, regulators, institutional investors, or back-leverage providers.
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Rating readiness assessments benchmarked against Fitch, S&P, and DBRS servicer evaluation criteria
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Operational risk framework design and remediation
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Internal control and audit procedure development
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Regulatory compliance assessment and support (FCA, ESMA)
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Counterparty operational diligence for structured finance transactions
Fractional Operations Leadership
Interim or part-time senior operational leadership for organisations managing complex loan portfolios through transitions, growth phases, or leadership gaps.
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Fractional Director — embedded in your team on a retained basis*
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Operational turnaround and performance improvement
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Leadership transition support and team mentoring
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Process improvement, automation, and management reporting enhancement
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Cross-functional coordination between servicing, legal, compliance, and finance teams


Facility Agent & Syndicated Lending Operations
Operational design and execution for loan agency functions in syndicated and club deal structures.​
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Intercreditor agreement administration and lender communications•
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Waterfall calculations and payment distribution
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Covenant monitoring and compliance tracking
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Agent-level coordination between syndicate lenders, legal counsel, and borrowers
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Framework agreement negotiation and fee structuring

Who We Work With
Levance serves organisations across the lending and structured finance ecosystem:
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Alternative and specialist CRE lenders
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Credit funds and direct lending platforms
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Challenger banks and multinational lenders expanding in the UK and Europe
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PropTech and LoanTech firms building institutional-grade products
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Rating agencies and advisory firms requiring operational risk expertise
